Website Terms of Use

Last updated: 20 October 2026

These terms apply to your use of this website. By using it, you agree to them.

Who we are

Cloud9Stays is a trading name of Cloud Real Estate.

You can contact us at cloudrealestateltd@gmail.com.

Bookings

This website lets you browse our homes, check availability and see prices. Bookings are completed on our secure booking site. The booking terms, cancellation policy, house rules and final price, including any fees, are shown there before you pay, and those terms form the contract for your stay.

Information on this site

We work hard to keep descriptions, photos, prices and availability accurate and up to date, but they can change. Prices shown on this site are a guide until confirmed on the booking site. Nothing on this site is an offer we must accept.

Using this site

• Please don’t misuse the site, for example by trying to gain unauthorised access, introducing viruses, or copying content in bulk.
• The content, design, photos and logo belong to us or our licensors. You may view and share pages for personal use, but not reuse them commercially without permission.
• Links to other websites are for convenience. We are not responsible for their content.

Our responsibility to you

We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your rights as a consumer. Otherwise, we are not responsible for losses that were not foreseeable, or for business losses, arising from use of this website.

Changes and law

We may update these terms; the date above shows the latest version. These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you may also bring proceedings in your local courts.